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Please call us on 020 3848 9434 or complete the form below and we will get in touch with you.
3rd Floor
Brigade House
8 Parsons Green
London
SW6 4TN
Client Services Team – part-time role
The team at Beyond Health provide the following services to our local community and beyond: musculoskeletal and sports physiotherapy, pelvic health physiotherapy, clinical Pilates, clinical strength and conditioning, biomechanical screening and shockwave therapy. We are passionate about enhancing our client’s health, fitness and performance. We strive to deliver gold-standard care at all times and exceed the expectations of our clients on both a clinical and customer service level. The Beyond Health team embraces the following core values that embody all that we stand for as a group, as we constantly pursue excellence in everything we do:- We consider ourselves privileged to have the opportunity to help people recover and thrive
- We are open to exploring all opportunities for delivering exceptional clinical outcomes and customer service
- We are enthused and committed to ongoing learning about our profession and ourselves. We make time to do this
- We share knowledge & experience within the team so as to empower the group
- With an attitude of gratitude we listen and reflect upon feedback received from others
- We respect that as a team we will achieve more than the sum of its parts and that collaboration is essential to delivering the very best outcomes for our clients
- We are honest
- We are accountable
- We work hard to be the best and most productive we can be
- We actively contribute to our culture with a positive and can-do attitude
- customer service and management
- appointment diary management for multiple practitioners
- reporting and procedural tasks
- liaising with insurance companies, consultants and GPs
- a range of other administrative and customer service tasks
- strong customer service experience and/or previous clinical administrative experience
- proficient with Microsoft Word and Excel, and have diary management experience
- a multi-tasker who thrives in a busy and diverse environment